Job Search

6 Common Questions Job Seekers Have About Working in a Call Center

There’s no denying that being a call center agent is an important job. As the customer’s first point of contact for questions and problems, call center agents have the daunting task of being the voice of the company. And while[...]

Job Seeker Tips

7 Important Skills Every Inbound Call Center Agent Should Have

When you have a problem with a product or service, who do you call? (Hint: It’s not Ghostbusters.) More often than not, it’s the company’s customer service call center. These inbound call centers are crucial to the customer service process—and[...]

Employer Tips

5 Workplace Trends That Will Change How You Recruit Financial Talent

According to the Bureau of Labor Statistics, there was a record high 334,000 financial services job openings in April of 2017 alone. But of those 334,000 jobs, only a third were filled. There’s no question that financial services firms are[...]

Job Search

6 Job Seeker Tips for Impressing Employers at Your Next Job Fair

When it comes to hunting for a new position, job seekers are acutely aware of how time consuming the process it. As a result, many turn to local job fairs to get in front of many companies and their representatives[...]

Job Seeker Tips

10 Traits & Skills Recruiters Are Looking for in Financial Service Professionals

In today’s financial services job market, there is an increasingly large skill gap between what recruiters are looking for and what many candidates in the field offer. In fact, according to PricewaterhouseCoopers (PwC), nearly three-quarters of financial services CEO’s report[...]

Employer Tips

5 Reasons You’re Struggling to Find Quality Job Candidates

No two companies are alike. But in today’s market, there’s likely one thing that all companies can agree on: It’s hard to find quality talent to add to their workforce. In fact, according to Workable, these days it takes U.S.[...]

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