Interview Tips

14 Common Call Center Job Interview Questions & How to Answer Them

Providing outstanding customer service is paramount for all companies — with 76% of consumers saying they view customer service as a “true test” of how a company values them, according to a 2015 Aspect report. As a result, companies are looking to staff their customer service call centers with highly-detailed and friendly employees who can … Continue reading 14 Common Call Center Job Interview Questions & How to Answer Them

Interview Tips

14 Commonly Asked Job Interview Questions & How to Answer Them

Interviews are nerve-racking. In fact, 92% of U.S. adults report being nervous about job interviews, according to a study by Everest College and Harris Interactive. But the good news is you can prepare yourself by reviewing some of the most common job interview questions and practicing your answers. And we can help you do just … Continue reading 14 Commonly Asked Job Interview Questions & How to Answer Them

Interview Tips

Interview Prep: 8 Tips & Tricks to Help You Ace Your Job Interview

When you finally land that job interview, you’re over the moon. But your work isn’t done. You need to be ready to showcase your experience, knowledge, skills and personality in a way that tells interviewers you’re the absolute best candidate for the job. So if you’ve recently landed a job interview, use some of these … Continue reading Interview Prep: 8 Tips & Tricks to Help You Ace Your Job Interview