The Water Cooler
Tips, tricks and advice to move job seekers and employers forward.
It's no secret that innovation is driving major changes in our lives and across multiple industries. And the medical device and technology sector is certainly a leader in driving that change. From cutting edge sensors to prosthetics, the medtech industry[...]
Think you don’t need an assistant? Think again. Contrary to popular belief, a skilled executive assistant or administrator is needed for business productivity and organization. An executive assistant with the right skills and traits can reduce the amount of tasks,[...]
Admin assistants are vital to business operations. Their ability to keep the entire team organized and operating smoothly while under immense stress is what makes them worth their weight in gold. A good admin is also reliable and consistent while[...]
Administrative assistants, secretaries, and receptionists have a reputation of simply needing to answer the phone and greet office guests. In reality, they are the foundation of businesses, enabling each team member to get the job done. Responsible for organizing schedules,[...]
There’s no denying that being a call center agent is an important job. As the customer’s first point of contact for questions and problems, call center agents have the daunting task of being the voice of the company. And while[...]
When you have a problem with a product or service, who do you call? (Hint: It’s not Ghostbusters.) More often than not, it’s the company’s customer service call center. These inbound call centers are crucial to the customer service process—and[...]
