FAQs

Frequently Asked Questions

What Job Seekers Want to Know

FAQs About Working for Masterson Staffing Solutions

If you’ve never worked with Masterson Staffing Solutions or any other staffing firm, you may have a lot of questions about how it works. Read answers to some of the most commonly asked questions by job seekers like you below.
Do I have to pay a fee for your service?

Absolutely not. We will never charge you a fee to help you find a new position. Our goal is to help you find a job that matches your skills, flexibility needs, and career aspirations.

Masterson Staffing Solutions’ services are free for job seekers. Our fees are paid by our client companies looking for qualified candidates to fill their staffing needs.

What is the process for applying for a job through Masterson?

Apply online or visit one of our convenient locationsOnce we review your application, you may be contacted for a preliminary interview to discuss your skills, experience, and job preferences.  

Am I an employee of Masterson's or the client?

While on a temporary or temporary-to-hire assignment, you will be a Masterson Staffing Solutions employee until you are hired permanently by the client. During your assignment, you will follow the work direction of the client company while being paid by Masterson. If you are hired on a direct hire basis, you will immediately become an employee of our client company.

Is Masterson a temporary service?

We do offer temporary job opportunities, but that’s just part of what we offer. As a full-service staffing agency we offer temporary, temporary-to-hire and direct hire opportunities. Whether you are looking for job flexibility, an opportunity to get your foot in the door at top employers or want to take the next step in your career, Masterson is here for you!

How often do I get paid?

After the first week of work, you’ll be paid weekly. You can be paid by rapid! PayCard® or choose to receive a paycheck by mail, pick it up at one of our offices, or sign up for direct deposit.

Do you offer benefits?

Yes, Masterson Staffing Solutions offers excellent benefit opportunities to eligible employees, including vacation and holiday pay and 401(k) participation after a specific number of hours are completed. We also have medical benefits available to all of our employees. Check out our Benefits page to learn more.

 Our benefits include:

  • Medical and dental insurance
  • 401(k)
  • Holiday pay
  • Vacation pay
  • Health and wellness program
  • Referral rewards
  • Tickets to sporting events
  • Perfect attendance bonuses
  • Employee of the month rewards
  • Training to enhance your skill set

Check out our benefits page to learn more.

How long must I work for Masterson before I qualify for benefits?

You’re eligible for some of the benefits we offer right away, but others have a waiting period. The Masterson team will discuss benefits, how many hours you must work to be eligible and any relevant timelines with you in detail. They will have you fill out all necessary forms and provide resources for you to understand everything you need to know

Why should I work through a staffing service?

If you’re looking for a job that can provide flexibility, pay, and the opportunity to move forward in your life and career., we can help.  As a full-service staffing firm, we can match you with positions that fit your needs and wants and serve as a bridge to long-term employment.

 

Working through a staffing service like Masterson Staffing Solutions provides several advantages:

  • Access to a wide range of job opportunities across various industries.
  • The ability to try out different roles before committing long-term.
  • The opportunity to gain experience and skills in your field or explore new career paths.
  • Additional support and guidance in your job search.
  • Flexibility in job choice, depending on your life situation and career goals.
What types of positions do you have available?

For over 50 years, Masterson has placed people individuals in a variety of professional, office, and light industrial positions. Check out our Industries page to learn about the specific job titles and positions we often work with in detail.

Here is an overview of the types of  jobs we offer.  Availability of specific positions will vary based on demand. The types of opportunities generally available include:

Light Industrial:

  • Manufacturing
  • Medical Assembly
  • Food Production
  • Printing
  • Distribution Warehouse
  • Machine Operator
  • Material Handling

Professional:

  • Administrative & General Clerical
  • Human Resources
  • Medical & Healthcare
  • Mortgage
  • Sales & Marketing
  • Customer Service
  • Call Center

Skilled Services:

  • Engineering
  • Finance & Accounting
  • Machining
  • Welding
  • Facilities Management

Keep in mind that our job listings change regularly. Check our career site for updates.  

Of course, we’re also happy to talk more in-depth with you about any questions you may have.

If you have any questions or concerns regarding your paycheck, benefits or assignment, please contact us to resolve the issue.

What should I do if I have a concern while on assignment?

Contact our team at any time with questions or concerns. You will have a primary contact person for the placement, but anyone on our team can assist. We want you to have a positive experience that meets your needs and goals. 

What happens if the position isn’t a good fit?

We understand the importance of finding a job that is the right fit for both the candidate and the employer. If you feel your current placement isn’t suitable, we encourage you to reach out to your Masterson representative. We will discuss the issues and work to find a more suitable position for you.  

Where are you located?

Masterson Staffing has over 30 locations in Minnesota, Wisconsin, Iowa, Michigan, Kansas, and Missouri. Find the office closest to you. 

How can we help?

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